AI Phone Receptionist FAQ

Yes. A card is needed to start your free trial, but $0 is charged today. Your trial is 7 days on Quick Start (first charge day 8) and 14 days on all other plans (first charge day 15). Cancel before then and you pay nothing. On day 15, the one-time $297 setup fee (free for founding members and 6-month or yearly prepay) and your first month are charged. Payments are non-refundable.

Yes. You get a free trial from the day you sign up: 7 days on Quick Start, 14 days on all other plans. A card is needed to start it, but $0 is charged today. In week 1, our team builds it with you. In week 2, you try it with your real calls. We keep making changes along the way. Your first monthly payment comes after your trial ends.

Most businesses are answering calls with their new receptionist within a week. You get a free trial from the day you sign up (7 days on Quick Start, 14 days on other plans), so you can try it with real calls before you pay for your plan.

Nothing is charged during your 14-day free trial. On monthly plans, if you don't cancel within 14 days, on day 15 you're charged two things: 1) the one-time $297 setup fee, and 2) your first monthly plan payment. After that, only your monthly plan renews each month. Setup is free for founding members and if you pay for 6 months or a year up front.

No. Try it free first: 7 days on Quick Start, 14 days on other plans. If you cancel before your trial ends, you pay nothing. After the trial, payments are non-refundable, but you can cancel anytime to stop future charges.

No. Stop anytime. Just email our team.

Our team builds your receptionist just for your business. We learn your business, write what it says, set up your calls, and test it. That is a lot of work, so there is a one-time fee of $297.

Pay for 6 months or a full year up front. Then setup is free. Example: Most Popular plan, 6 months up front is $2,094. No $297 setup fee.

Free setup, and 2 months free. You pay for 10 months and get 12.

No. You only pay setup one time.

Our first 5 clients get free setup and $50 off every month, for as long as they stay. Tap Get founding price on any plan on our pricing page. The discount is applied automatically at checkout, so there's no code to type. Once all 5 spots are taken, the founding option goes away. Example: Most Popular is $299 a month instead of $349.

Extra minutes are 20¢. If it keeps happening, we'll tell you which plan saves you money.

Something new, like a new tool connection or a new type of call to handle. On Pro and Premium, bigger changes like new tools or call types are included. On Starter and Most Popular, we tell you the price first.

No. You keep your number. You just forward your calls to us. We help you set it up.

You pick. When you're busy, after hours, or all calls. Whichever you pick, your receptionist answers 24/7.

It sounds friendly and natural. If a caller asks, it tells them it's an AI receptionist. It sends callers to a real person when they need one.

We set it up to send urgent calls straight to you or your on-call person.

Yes. Every plan speaks English and Spanish. Other languages are on request.

No. No logins. No apps. Our team builds and runs everything. You just get your call notes.

Text us at (205) 900-7472 or email our team. Small changes are free. Your dedicated account manager takes care of it.

Yes. Text (205) 900-7472 anytime with changes, hours, prices or questions. Msg & data rates may apply. Reply STOP to opt out.

Things like hours, holidays, prices, services, answers, who gets alerts, and transfer numbers.

You get a dedicated account manager who takes care of everything for you. Just text (205) 900-7472 or email our team anytime.

Yes. A real person on our team listens to your calls and reads the transcripts. We keep tuning your AI receptionist, so it gets better every week. You don't lift a finger.

So every client gets real attention from our team. When we're full, we keep a waitlist.

We serve businesses across the United States and Canada. All prices are in US dollars.

Yes. We set up an AI receptionist for roofing companies that answers every call 24/7, takes storm and leak details, books inspections, and sends emergencies to you. We build it and run it for you. See our roofers page.

Yes. We set up an AI receptionist for HVAC companies that answers every call 24/7, books service visits, and sends urgent no-heat or no-cool calls to you. We build it and run it for you. See our HVAC companies page.

Yes. We set up an AI receptionist for plumbing companies that answers every call 24/7, takes the details on leaks and backups, and sends emergencies to you. We build it and run it for you. See our plumbers page.

Yes. We set up an AI receptionist for electricians that answers every call 24/7, takes the job details, and sends power-out and emergency calls to you. We build it and run it for you. See our electricians page.

Yes. We set up an AI receptionist for towing companies that answers day and night, gets the location and vehicle, and sends the job to your driver. We build it and run it for you. See our towing companies page.

Yes. We set up an AI receptionist for auto repair shops that answers every call 24/7, takes the vehicle details, and books diagnostics and service visits. We build it and run it for you. See our auto repair shops page.

Yes. We set up an AI receptionist for salons that answers every call, books appointments, and answers common questions about services and hours. We build it and run it for you. See our salons page.

Yes. We set up an AI receptionist for law offices that answers every call, takes the caller's details, and books meetings when you're in court or with a client. We build it and run it for you. See our law offices page.

Yes. We set up an AI receptionist for landscapers that answers every call while you're on the job, takes the details, and books estimates. We build it and run it for you. See our landscapers page.